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The first batch of 1X NEO humanoids is shipping to US households in April 2026. $20,000 to buy, or $499/month on a $200 reservation deposit. A real consumer humanoid robot in your kitchen, not a demo reel.

The hardware

168cm, ~30kg, wrapped in a soft 3D lattice polymer shell so the whole body is pinch-proof. 22 degrees of freedom per hand. Claimed 70kg lift, 25kg carry, 6.2 m/s top speed, ~4 hours on an 842 Wh pack, 24-minute fast charge. A proprietary tendon-drive system gives it 95% backdrivability, which is why 1X is confident putting it near kids and pets. Brains are NVIDIA Jetson Thor running 1X’s Redwood generalist model on-device.

Expert Mode is the real story

NEO ships at roughly 60–70% autonomy. For any chore it hasn’t learned, the owner schedules a 1X human operator to teleoperate the robot inside their home. The operator drives your humanoid. Every session becomes training data pushing autonomy toward a promised 80–90% by 2027.

This is where it gets contentious. r/Humanoid and r/robotics have spent the week on the obvious question: do you want a 1X employee seeing your living room? 1X’s answer is room blacklists, scheduled windows, audio masking, visual blurring, background checks, and NDAs on every operator. Whether that’s enough is now a consumer decision, not a research one.

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